LeadEngage

Privacy Policy

Last updated: October 10, 2026

LeadEngage ("we", "us") is a lead-generation platform operated by N-Marketing. It helps businesses find potential customers and reach them by email or by replying publicly on social media. This policy explains what data we collect, how we use and share it, how long we keep it and how you can have it deleted.

1. Data we collect

Account data. When you register we store your username, email address and a hashed password. If you set up email sending we store your mail provider settings; app passwords are stored encrypted.

Business lead data. Leads you import or that our scrapers collect from public business sources (for example company names, business emails, websites, phone numbers and job postings).

Public social media posts. When you create a social monitor, we look for public posts on the platforms you select (such as Threads, Instagram, Facebook, X, TikTok, YouTube, LinkedIn, Reddit, Quora, Bluesky, Hacker News, PTT and Dcard) that match your keywords. We find them with a web search through the search API key you provide (Serper or Brave), then open each public post page the way a logged-out visitor would. For matching posts we store the post text, link, posting time, the public username of the author where shown, public engagement counts and links to the post's photos. We do not log in to social platforms and do not collect private messages, private profiles, follower lists or contact details.

Search API keys. If you add a Serper or Brave API key, we store it encrypted and use it only to run your monitors' searches.

Usage data. Basic logs needed to run and secure the service, such as request logs and counts of API calls made to each platform.

2. How we use data

  • To find posts that match the searches you configure and show them to you as potential leads.
  • To score how likely each post's author is to need what you offer and to draft a suggested public reply. This analysis is done by an AI model (see Sharing below). Drafted replies are only suggestions: LeadEngage never posts, comments or sends messages on social platforms for you.
  • To send emails that you write or approve, to the business contacts in your account.
  • To operate, secure, support and improve the service.

We do not sell personal data. We do not use data obtained from social platforms for advertising, to build profiles of individuals beyond the post that matched your search, or for any purpose other than showing you relevant posts.

3. Sharing

  • AI processing: the text of matching public posts, together with the business description of your monitor, is sent to Anthropic's Claude API to score intent and draft replies. Anthropic processes this data as our service provider.
  • Search providers: your monitors' search queries (keywords and site names) are sent to the search provider whose key you added (Serper or Brave).
  • Hosting: data is stored on our servers and database hosting providers.
  • Email providers: emails you send are delivered through the mail account you connect.
  • Legal: we may disclose data if required by law or to protect our rights and users.

Data from a customer's account is visible only to that customer and to our support staff when needed to help them.

4. Retention

  • Social leads stay in your account until you delete them, delete the monitor that found them, or close your account.
  • Identifiers of posts a monitor has already checked are kept for 30 days so the same post isn't processed twice; monitor run logs are kept for 60 days.
  • Search API keys are kept until you remove them from Social → Connections.
  • Other account data is kept while your account is active and deleted within 30 days of a deletion request.

5. Deleting your data

  • Delete a social monitor to delete the social leads it found, or remove your search key from Social → Connections.
  • To delete your whole account, or if you are the author of a public post shown in LeadEngage and want it removed, email hello@n-marketing.net. See Data deletion for details.

6. Security

Search API keys and mail app passwords are encrypted at rest. Access to production systems is restricted to authorised staff. No method of transmission or storage is completely secure, but we work to protect your data.

7. Your rights

Depending on where you live, you may have the right to access, correct, export or delete your personal data, or to object to its processing. Contact us at hello@n-marketing.net and we will respond within 30 days.

8. Changes and contact

We will update this page when our practices change and revise the date above. Questions: hello@n-marketing.net.